General Questions

What should I expect at my first visit?

Your first appointment will be a full evaluation. Bring a photo ID, your prescription from your doctor, and any paperwork or x-rays for your therapist to look over. After a thorough evaluation, one of our highly trained therapists will educate you on your diagnosis, create an individualized plan of action detailing the best course of treatment, and answer any questions you may have about your therapy.

How should I dress for my appointment?

The best option is any loose clothing that allows you to move freely.

Are your programs covered by my insurance?

We accept almost all major insurance carriers. Give us a call and we can verify your benefits for you.

How much will the program cost me?

Prior to starting the program, we can outline all associated costs upfront. In most of the cases, insurance covers the majority of the cost. If you do not have insurance, we have a great self-pay rate and will work with you on your payments.

What are your hours?

At our Perrysburg location, the hours are: Monday, Wednesday, Friday: 8:00 am – 7:00 pm. Tuesdays and Thursdays: 8:00 am – 1:00 pm and at our West location our hours are: Monday, Tuesday, Thursday: 8am-7pm, Wednesday and Friday: 8am-1pm.
Please note, hours are subject to change due to patient needs

Back and Neck Questions

What is non-surgical spinal decompression?

Spinal decompression is specialized computerized traction, which pulls, or gaps, the segments of the spinal column, taking pressure off the disc which has bulged, allowing it to recede and begin healing. This reduction in the disc herniation takes abnormal pressure off the nerve that produces the arm or leg symptoms that you may experience.

Who is a candidate for non-surgical spinal decompression?

Anyone who lives with back, neck, arm and/or leg pain.

Is non-surgical decompression safe?

Very safe and non-invasive.

Is all spinal decompression therapy the same?

Non-surgical spinal decompression involves the use of a decompression machine but the real skill and success is dependent on the level of training of the physical therapist. Since decompression is new to many clinics, it may be hard for them to get the proper training. Many believe that just the use of the decompression table is enough but we know from our many years of training that each patient and diagnoses may need to use the table in a slightly different way. For example, the position of the patient on the table or the elevation can change the type of treatment. Just moving the table by an inch can make the difference between success or failure. We have even found that certain patients do better laying on their stomachs then their backs. Our therapists will be happy to take the time to explain this process and answer any questions you may have about non-surgical spinal decompression and the role it could play in your treatment.

How is non-surgical spinal decompression different from traditional traction used in many clinics?

Non-surgical spinal decompression has taken spinal traction into the 21st century and is far superior to traditional traction. According to studies performed with the VAX-D (one of our decompression units), researchers have actually measured a negative pressure on the fluid of the inside of the disc of -160 mmHg. What that means to you, is that we can take pressure off the nerve and actually “suck back in” the jelly-like contents of the disc, increase the nutrition to the disc, and reduce the disc bulge or herniation.

What keeps a disc from bulging again after the treatment?

That’s a great question! That’s where the other parts of our program come in. The key to keeping the pressure off of the injured disc wall involves aquatic decompression. When our astronauts went into space, they discovered that their back pain lessened and upon arrival back to Earth and MRIs showed that their discs had gained height. We can mimic the anti-gravity environment of space with our warm water therapy pool to prolong the decompression process. The next and equally important part of the program is a home exercise program, to be performed on a regular basis. This may involve an activity as simple as laying on your stomach for short periods of time throughout the day. I promise we won’t give you pages of exercises to do. The purpose of the home exercise is to keep the gel centered in the disc allowing for healing of the disc wall that was bulged.

What can a person with lower back pain expect when he/she is treated at Complete Care at Holiday Park?

Our program consists of three parts:

  1. Spinal decompression on one of our machines.
  2. Aquatic exercise and decompression-this is a way of introducing a traction force on the spine, in a warm water, relaxing environment.
  3. Education and a home exercise program designed to decrease physical stress on discs. It’s very important that a patient understand the nature of his/her problem so he/she can understand the rationale for the home exercise program. Home exercise programs are kept simple and need to be performed on a regular basis to allow the injured tissues to heal.

At Complete Care at Holiday Park, we are advancing the science of non-surgical spine care well into the 21st century, and to our knowledge, we are the only therapy clinic using the protocols that we have developed through the years of experience in working with spine patients.

It seems that once you have a back injury, you will always have back pain and that traditional treatments can help to reduce your pain symptoms for the short term, but don’t really take care of the problem. How is your program different?

Our goal is to actually solve the problem by addressing the cause. This basically involves mechanically controlling where the fluid sits in a disc through a combination of computerized spinal decompression, aquatic exercise and decompression, and a simple regular exercise program. This results in a reduction of the disc herniation. If proper time is given to healing the disc bulge, this usually results in a positive, long-term outcome.

Can injured discs really heal without surgery?

The body is an amazing creation with a wonderful ability to heal itself if given the right environment. If any soft tissue is inflamed, and you don’t take the irritability factor away, it is never going to heal properly. For a herniated disc, this involves mechanically controlling where the fluid sits in a disc, remodeling the disc wall, and keeping the pressure off of the nerve around the disc to abolish the symptoms.

What kind of back problems can your program help?

If you have back pain or neck pain, or pain radiating into one or both arms/legs, we can likely help you. This includes the diagnosis of bulging or ruptured discs, sciatica, DDD, spinal stenosis or facet arthropathy.

What are the benefits of aquatic exercise when you suffer from low back pain?

There are several benefits to exercise in the water. The pool is between 92-94 degrees, which allows sore muscles to relax. There are several decreased forces on the lateral sides of the legs and spine in gravity neutral environment of water. It’s a great way to introduce gentle traction stress on the spine and prolong the decompressed state of the disc that we are working to accomplish.

How long does your program take to get the results that you want?

That varies depending on the severity of our condition. Normal healthy tissue can heal in 6-8 weeks if we can keep the stress off of the tissue long enough to allow it to heal. This holds true for discs as well. If a patient follows all the parts of our program, they can expect the average treatment time to take anywhere from 4-12 weeks.

Aquatic Therapy Questions

What are the benefits of aquatic therapy?

Aquatic therapy allows patients to receive treatment that may be prohibitive on land. The water reduces gravitational pull, making exercise easier. It also allows for increased flexibility and range of motion without putting stresses on the body. The hydrostatic pressure created in the water also decreases swelling and improves circulation. All three properties combine to help create a more pain-free environment and a quicker recovery for many patients.

Who should do aquatic therapy?

Almost any patient will see benefits from aquatic therapy, including patients suffering from back pain or neck pain, pre/post-surgery or joint replacement, orthopedic issues, arthritis, fibromyalgia, gait or balance issues, or bariatric patients.

Why are your aquatic programs different from other aquatic programs?

Complete Care at Holiday Park is the only aquatic therapy clinic in the region that has warm therapeutic pools with shallow and deep ends with our therapists working with their patients in the water. Featuring the only deep-well pool in the area allows us to rehab the greatest variety of physical problems. We can perform full-body rehab and accommodate for weight-bearing restrictions to address individual patient needs. Also, included in many of our programs is the use of aquatic decompression which can only be utilized in a 5 ½-6 foot pool.

Why do you heat the pool?

We keep our pools heated to an optimal therapeutic temperature between 92-94 degrees. This helps to relax the muscles and helps increase range of motion for a more pain-free and successful therapy session.

What if I can't swim, can I still do aquatic therapy?

You don’t need to know how to swim to do our aquatic therapy. At Complete Care at Holiday Park, our aquatic therapists are in the water with the patient. We work with many patients who can’t swim or are fearful of water. Our therapists are trained in how to overcome these obstacles. Our pool has a shallow and a deep end allowing for more versatile therapy sessions.

What if I don’t have a swimsuit?

You don’t need to buy a swimsuit just to do therapy. Many of our patients wear shorts and a t-shirt in the pool.